Frequently Asked Questions

Disk Storage and Traffic

1. How much disk storage space do I need?
2. Can I increase the amount of disk space if I need to?
3. Are there any restrictions on your "unlimited traffic" plans?
4. If I exceed my traffic limit, how much will the excess traffic cost me?

How much disk storage space do I need?

We allocate generous amounts of disk storage space for your use. To give you an idea of how much space you will need, you can store over 300 average web pages (graphics and all) within 10 Mb. Obviously sites utilizing databases and the like will require more space.

Can I increase the amount of disk space if I need to?

Extra disk space can be purchased by arrangement at our usual excess disk space charges. Please see our Price Sheet for details. Another option is to upgrade your account. Upgrades can be performed at any time. There are no upgrade setup fees - you are simply charged the higher monthly rate from the date of the upgrade.

Are there any restrictions on your "unlimited traffic" plans?

We are happy to be able to offer customers unlimited traffic on our Small Business Starter, Business Power and Corporate Giant accounts.  This allows you to have peace of mind. However, some limitations do apply to our unlimited traffic plans.  For example, unlimited traffic may not be available for sites offering binary files for download, or which have unusually high graphic content such as those containing image galleries.  For full details please see our Terms and Conditions as excess data transfer charges will apply after 2 gigabyte of traffic to sites that do not qualify for unlimited traffic.

If I exceed my traffic limit, how much will the excess traffic cost me?

In the rare event that you do not qualify for unlimited traffic and exceed your 2 Gigabyte traffic allowance you will be charged $4.40 for each extra 100 Mb of traffic (or part thereof).