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Frequently Asked Questions

Why Choose Us?

 

We offer the best value, most fully-featured hosting on the web. We provide maximum features at a minimum price, without compromising on quality.

Feature-Packed Accounts

Our hosting plans come packed with loads of features, including many that other hosting companies would charge you extra for or simply don't have!

The following features come FREE with all accounts:

  • Powerful Control Panel for easy management of your site
  • i~sell Shopping Cart
  • SpamBoxer anti-spam suite
  • Web Page Wizard website builder
  • Graphical site statistics, updated daily
  • CGI Script Wizard for easy installation and configuration of our free CGI scripts
  • Submission of your site to many of the top search engines and directories for free

We also pride ourselves on offering superior email services. All accounts come with:

Quality Customer Service

Our dedicated customer service team is responsive and knowledgeable and we strive to deliver best-practice technical support. We provide prompt technical support seven days a week, so we will be there when you need us.

Super-Speed Network

Our total connectivity to the Internet is over 600 Mbps!  That is very fast! We have a 99.9% uptime track record - in most months your site will be online 100% of the time. Our network is fully switched using only top quality componen ts from Cisco Systems.  All servers are fed from a multi-homed backbone and have conditioned UPS (Uninterruptable Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, an on-site diesel generator can run indefinitely. The generator is regularly tested to ensure that it will continue to function in the event of an emergency.

Our network fully supports BGP4 which provides great redundancy and helps your data avoid internet trouble spots.  Our facility has full backup power including a backup generator in case of extended power outages.  The center is monitored 24 hours a day by a comprehensive security system supplemented by video surveillance equipment.  

The Best Value Around

Please click below to sign up for one of our top-value hosting packages...

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