Frequently
Asked Questions
Server Eyeball Frequently Asked
Questions
- How often does Server Eyeball check
my site?
- Exactly how many sites can I monitor?
- Can I monitor specific ports?
- Can I switch off alerts to my cell
phone?
- Do I have to use my own domain name
for my email addresses?
- Do I get statistics?
- How do I find out more about the email
features which come with my Server Eyeball account?
- Can I purchase extra SMS credits?
- Can I get Server Eyeball without the
email accounts/services?
Server Eyeball checks your site every 15 minutes. If
a response from your site is not received you will be
immediately notified and Server Eyeball will begin checking
your site every 5 minutes. Once your site starts to
respond site monitoring will be resumed at 15 minute
intervals.
You can monitor up to five sites at no extra charge.
That is, up to five check points are included
in the price. A check point is a service at
a particular internet address which you want to monitor,
such as your website at you.com. For example
you could monitor a single service (such as web page
delivery) at five different sites, or you could monitor
five different services (such as web page delivery,
POP, SMTP, FTP and DNS) at a single site. The following
services can be monitored: Web/HTTP (port 80), SMTP
(port 25), DNS (port 53), POP (port 110), SSH (port
22) and FTP (port 21). If you want to monitor more than
5 check points then you can do so for a small additional
fee of $4.95 per check point.
Certainly. Server Eyeball is a highly configurable
tool. You can set it to check your site by domain name
(e.g. http://www.YourSite.com or by IP address
(e.g. 123.123.123.123) and also specify which
port or service to check. Most users will wish to set
Server Eyeball to check the HTTP port (for web pages)
however you can alternatively choose to monitor FTP,
SMTP, POP, SSH, or DNS.
Please note that to check more than five ports simultaneously
you will need to add additional check points to your
account. Please see our prices
page for details.
Yes! No need to have your cell phone going off at 2
in the morning! All Server Eyeball accounts come with
an easy-to-use Control Panel which enables you to specify
notification intervals and time frames. For example,
you may like to receive a warning via SMS only if your
site is down for 30 minutes and then only between the
hours of 9-5pm. Alternatively you may wish to be notified
immediately 24 hours a day. It's your choice.
Remember that regardless of your SMS settings you will
always be issued notifications via email.
No, you don't. If you do not wish to use or purchase
your own domain name then we will provide you with Server
Eyeball addresses such as bob@bobswidgets.servereyeball.com.
Alternatively you can purchase your own .com/.net/.org
domain name via our Registration
Services.
Yes. Your Server Eyeball Control Panel comes with detailed
statistics updated in realtime. This lets you keep track
of how often and for how long your site has been down.
A full list of Server Eyeball's features is provided
on our Details page. The
following links may also be helpful to you:
Don't forget that your Server Eyeball account includes
access to Webaddress WebMail, as well as unlimited aliases,
autoresponders and forwarding.
Yes. Each SMS sent to your phone will cost you one
SMS credit. We allocate free SMS credits to each Server
Eyeball account, so you can trial the service without
paying a cent. If you decide this service is useful
then you can purchase more SMS credits via your Control
Panel. Our SMS prices are extremely competitive, and
are available on our prices page.
Can I get Server Eyeball without
the email accounts/services?
Having a POP user account on our systems is essential
for you to have access to both our SMS notification
services, and our Control Panel. For this reason the
standalone version of Server Eyeball comes with 5 POP
email accounts. If Server Eyeball is installed as an
optional add-on to one of our Web Hosting or Email Only
plans then the 5 POP accounts are not included, as you
would already have POP accounts and email services as
part of your existing hosting package. In either case,
the monthly fee will always apply, regardless of whether
your POP accounts are used by you or not.
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